Frequently Asked Questions

Solterra focuses on Light Electric Vehicles (LEVs), offering portable and onboard chargers for 2W/3W, onboard chargers and communication modules for 4W, and communication modules for public DC fast-charging. Products span low-voltage and select high-voltage domains. Engineering services include system design, concept development, enclosure design, and license-based technology transfers. Their flagship LEV DC Fast Charger (IEC 61851-25) is under development with the Bharat Charge Alliance (BCA).

Yes. Solterra customizes CAN protocols for specific vehicle and BMS requirements, including message structures, fault handling, diagnostics, and system behavior.

All major chemistries: Lead Acid (VRLA and Flooded), and lithium-ion families including LFP, NMC, NCA, and LTO. Charging profiles can be fully tailored.

Chargers range from 300 W to 12 kW, enabling charge times from under an hour to over 8 hours depending on the application.

Yes - housing and industrial design, cable length, connector type, RCD and protection features, firmware behavior, CAN messages, colors, branding, LED indications, handles, mounting brackets, interlocks, and auxiliary power outputs can all be customized.

Yes. Chargers are environmentally sealed and can be used in portable, wall-mounted, or onboard configurations with suitable customization.

Environmental exposure such as dust, humidity, PCB dendrite formation, and arc tracking is a major cause of power-electronics failure. All Solterra chargers are IP67-sealed for reliability in harsh conditions.

Over-temperature, reverse polarity, short-circuit and overload, over and under-voltage, automatic cutoff and fault isolation, surge protection, EMI and EMC compliance, and shock and vibration resistance are built in. Additional protections are available on request.

Reference pricing exists, but quotations are shared after finalizing technical requirements, drawings, and estimated annual volumes.

Yes - onboard chargers, vehicle communication controllers (CHAdeMO, ISO 15118, GB/T), and EVSE and charging communication modules are available.

They manage heat from AC-to-DC conversion, keeping the charger within safe operating and touch-safe temperature limits.

CC-CV profiles, pulse and fast-response charging, smooth soft-start, and controlled end-of-charge behavior are supported. Slew rates and regulation accuracy are tuned for battery and BMS requirements.

Over 25,000 chargers per month, scalable based on demand and program timelines.

From 12 V up to 500 V, depending on the product family.

Electric 2W/3W, golf carts, RVs, electric motorcycles, marine systems, robotics, industrial equipment, and specialty battery systems are all typical applications.

There are 10-15 standard connector options across AC and DC interfaces. Proprietary or customer-specific connectors can also be integrated.

Contact Solterra to receive a Customer Parameters Request Form that captures electrical, mechanical, and functional requirements.

Yes. The engineering team will recommend the most suitable charger and configuration after reviewing the completed parameters form.

The standard warranty is 3 years, subject to usage conditions. Annual Maintenance Contracts (AMC) can be arranged through bespoke agreements.

Yes. Solterra chargers are designed to comply with applicable IEC, AIS, and automotive standards depending on the application and target market.

Yes. OEM and white-label solutions are available, including custom branding, labeling, and documentation.

Yes. Solterra supports prototyping, pilot builds, and pre-production runs, followed by volume scaling.

Yes. Solterra provides complete technical documentation including CAN files, pinouts, mechanical drawings, and test reports, plus engineering support during integration.